Privacy Policy

This Privacy Policy describes how Estudio Harmonia Sonora collects, uses, and discloses your personal information when you visit or use our online platform, this service, or our site. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us. For example, we collect information when you contact us through our site, request services, provide project details, or otherwise communicate with us. The types of personal information we may collect include your name, contact information (such as email address and phone number), and any other information you choose to provide regarding your audio or video production needs.

We also automatically collect certain information about your access to and use of our site. This may include your IP address, browser type, operating system, referring URLs, access times, and pages viewed. This information helps us understand how our site is used and improve its functionality.

How We Use Your Information

We use the information we collect for various purposes, including to: - Provide, operate, and maintain our services. - Respond to your inquiries and fulfill your requests. - Communicate with you about your projects, services, and updates. - Improve and personalize your experience on our site. - Understand and analyze how you use our services. - Detect, prevent, and address technical issues and security incidents. - Comply with legal obligations.

Legal Basis for Processing

We process your personal information based on several legal grounds, depending on the specific purpose for which the information is used. These grounds include: - Your consent, where you have given us clear consent for a specific purpose. - The necessity to perform a contract with you or to take steps at your request before entering into a contract. - Compliance with a legal obligation to which we are subject. - Our legitimate interests, such as operating and improving our business, provided these interests do not override your fundamental rights and freedoms.

Sharing Your Information

We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and customer support. These service providers are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with our services, or protect the personal safety of users of the service or the public.

We do not sell or rent your personal information to third parties for their marketing purposes.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Your Data Protection Rights

Depending on your location and applicable data protection laws, such as the General Data Protection Regulation (GDPR) and the Lei Geral de Proteção de Dados (LGPD), you may have certain rights regarding your personal information. These rights may include: - The right to access the personal information we hold about you. - The right to request the rectification of inaccurate or incomplete personal information. - The right to request the erasure of your personal information. - The right to restrict the processing of your personal information. - The right to object to the processing of your personal information. - The right to data portability. - The right to withdraw your consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the contact information provided below.

Cookies

Our site may use cookies and similar tracking technologies to track activity and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us by writing to us at our physical address:

Estudio Harmonia Sonora
345 Rua da Consolação
Suite 12
São Paulo, São Paulo
01301-901
Brazil